Over the past seven years we have experimented with a variety of apps that enables us to run a digital product agency remotely. We have reflected on how each app affects our processes and implemented what makes our cogs spin without unnecessary hiccups. Since we already went through the trouble of screening most apps aimed at agencies and teams, you might be able to fast forward this dubious process. Keep in mind that while the apps recommended herein work for us, every team has its own set of unique workflows to consider. Selah!

Client collaboration & communication

Slack is easily the best chat app for teams on the market. While it works really well with external communication, we found that using Slack for internal purposes is like trying to work at a pool party, with a bunch of guys drinking Coronas and Bud Lights, while fist bumping and calling each other “Bro” and “Bruh” and “Brent” and comparing tribal tattoos. In other words, we were quick at laying off Slack internally but haven’t been able to lay it off for external purposes. It’s just too convenient. Literally every team has an account there and thus, we handle all client related communication via Slack.

Before we get to work, it’s muy important that the client agrees with the direction we want to go. To get on the same page, we share design inspiration until we agree on a general direction and set expectations. We collect and share inspiration via our own internal app. It hasn’t yet been named but will be available to other teams soon (that’s right — I casually dropped our product pitch right there!).

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